Voucher Terms and Conditions

General Terms and Conditions

  1. This gift voucher is presented by SA Home Loans (“The Benefactor”).
  2. The Benefactor reserves the right, in its sole discretion and to the extent permitted by law, to amend these T&C’s at any time. The Benefactor may notify you of any significant changes, however there is no obligation on The Benefactor to do so and it remains your responsibility to check these T&C’s regularly on the website and/or any other communications’ medium applicable.
  3. The Benefactor shall have the right to revoke the voucher (“Termination”) immediately and without notice for any reason, beyond its control, requiring this. In the event of such Termination, You agree to waive any rights that you may have in terms of this voucher and acknowledge that you will have no recourse against the Benefactor, its agents and/or staff.
  4. Acceptance of this voucher constitutes acceptance of the T&C’s and Participants agree to abide by the T&C’s.
  5. These T&C’s constitute an agreement between The Benefactor and you, the participant (“You”).
  6. These T&C’s as well as the terms of use governing each of the vouchers (“Rewards”) will apply to your usage thereof. Please note that these T&C’s do not replace the terms and conditions prescribed by each reward partners (“Reward Terms”) and must be read in conjunction with such other Reward Terms. It is your responsibility to familiarise yourself with those Rewards Terms.
  7. By accepting the voucher, you confirm that you have read, understood and agree to be bound by these T&C’s, as they may be amended from time to time. By continuing your Participation and use of the Rewards as per the presentation of the voucher, after the Benefactor may have modified and/or amended these T&C’s, you agree to be bound by such modified T&C’s. If the modified T&C’s are not acceptable to you, you must terminate your Participation.
  8. Usage of the vouchers is open to all South African Residents above the age of 18 who are in possession of a valid identity document or passport. Directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Benefactor or marketing service providers in respect of the promotional competition, or the spouses, life partners, business partners or immediate family members cannot redeem the vouchers.
  9. These vouchers will be made available as gifts from 1 October 2016 to 31 December 2018. Any vouchers received after midnight on the last day will not be valid and will not be honoured.
  10. The Benefactor, its agents and distributors accept no liability whatsoever for the misuse of the reward voucher and or products, and are not liable for any personal loss, injury or death at Reward Partner featured venues and or by using the products, and cannot be held responsible for any dissatisfaction concerning quality or availability of featured venues and or products.
  11. The offer is subject to promotional availability. Participating Reward Partner venues reserve the right to vary times and offer availability (e.g. Public holidays).
  12. By accepting the voucher you agree to receive communication from the Benefactor.
  13. To the extent allowed by law, these T&C’s set out the whole of the agreement between you and The Benefactor in regard to the subject matter hereof and there are no other agreements, guarantees or representations, either verbal or in writing, in regard thereto upon which You are relying in concluding this agreement. The Benefactor shall not be bound by any express or implied term, representation, warranty, promise or the like not recorded herein.
    This clause constitutes an acknowledgment of fact by you. You must ensure that you read the above clause carefully and ensure that this statement is true and correct as this will limit your rights to claim that these statements are not true and correct.
  14. To the extent allowed by law, no extension of time or indulgence which The Benefactor may grant to you shall constitute a waiver of any of The Benefactor’s rights, who shall not thereby by precluded from exercising any rights against you which may have arisen in the past or which might arise in the future.
    This clause limits and excludes obligations, liabilities and legal responsibilities which The Benefactor will have towards.  You and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on you.
  15. These T&C’s shall be governed by and interpreted according to the laws of the Republic of South Africa and the parties consent to the non-exclusive jurisdiction of the High Court of South Africa, Western Cape Division, Cape Town, in respect of any proceedings arising out of or in connection with these T&C’s.
  16. Any provision in these T&C’s which is or may become illegal, invalid or unenforceable shall, to the extent of such prohibition or unenforceability, be ineffective and treated as having not been written and severed from the balance of these T&C’s, without invalidating the remaining provisions of these T&C’s.
  17. You agree that The Benefactor may send any notice or notification arising under and/or contemplated in these T&C’s by electronic mail or other electronic communication to your contact details provided when You subscribed to The Benefactor.
  18. You are required to adhere to any South African Tax Laws linked to Rewards. It is your responsibility as a beneficiary to adhere and do the necessary submission is and when applicable.
  19. The Benefactor’s domicilium citandi et executandi (place for service of legal documents) is Suite 203, Pam Golding on Main, 325 Main rd, Kenilworth 7708.

Warranties and Liability

  1. To the extent allowed by law, You agree that The Benefactor shall not be liable to you or any other person or entity whatsoever in respect of any loss or damage:
    1. caused by or arising from any fact or circumstance beyond the reasonable control of The Benefactor;
    2. which is consequential or incidental loss or damage;
    3. of whatever nature and howsoever arising from or in connection with your Participation and/or your use/consumption of the voucher Rewards and/or any arrangement with any Rewards Partner;
    4. which is a result of any downtime, outage, interruption in or unavailability of the Call Centre or Website, attributable to any cause whatsoever, including (but not limited to) repairs and maintenance, any breakdown in any service provided by any communications service provider (including line failure) as well as by any external communications networks and/or networks of any internet service providers;
    5. arising from any disclosure or use of any information You provide to The Benefactor, whether such disclosure is in accordance with the provisions of these T&C’s or otherwise; and/or
    6. arising from a breach of any security system which may be implemented by The Benefactor and/or any service provider to The Benefactor.
  2. You acknowledge that The Benefactor does not provide the Rewards. The Rewards Partners may, for reasons outside the control of The Benefactor, cease providing the Rewards in whole or in part and The Promoter is accordingly entitled to summarily terminate your Participation in such instances.
    This clause limits and excludes obligations, liabilities and legal responsibilities which The Benefactor  will have towards You and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on You.

Indemnity


To the extent allowed by law, You hereby indemnify and hold The Benefactor free from liability for loss or damage of whatever nature and howsoever arising from your Participation and/or your failure to comply with any provision and/or obligation under these T&C’s.
This clause constitutes an assumption of risk and/or liability by You under which You indemnify Benefactor against certain liabilities and which may result in You being liable for additional costs and liabilities.

Privacy

  1. Participants will be required to provide certain personal information (where applicable), including (but not limited to), their name, surname, identity number, physical address, postal address, email address and cell phone number.
  2. This clause applies to all personal information collected or submitted to The Benefactor as set out above as well as any other personal information provided by You to The Benefactor at any time.
  3. Should You fail to provide your personal information to The Benefactor , You may not be able to participate.
  4. Subject to 5, The Benefactor will use your personal information for all purposes relating to these T&C’s and/or in order for The Benefactor provide the Rewards including, but not limited to, the arranging and booking of the Rewards and for purposes generally relating to participation and the Rewards.
  5. The Benefactor may use your personal information for marketing purposes for their other products.
  6. Subject to 5 and 7, The Benefactor will not share any of your personal information with any third party except where such disclosure is necessary to enable The Benefactor  to provide, deliver or in any other way give effect to these T&C’s and/or the Rewards, where such disclosure is required by law or where You consent to The Benefactor sharing your personal information.
  7. You hereby agree to The Benefactor disclosing and sharing your personal information with entities within the Machine group of companies.
  8. To the extent that The Benefactor shares your personal information with third parties in accordance with clauses 6 and 7 above, The Benefactor will require, to the extent possible, that such parties conform to The Benefactor ‘s privacy standards.
  9. The Benefactor  will record all telephone calls made to and from the Call Centre. In the event that Participation is concluded via the Call Centre, such telephone calls will be recorded, as contemplated in the CPA, to constitute the record of the transaction concluded.
  10. You hereby expressly agree that The Benefactor  may:
    1. collect, receive, record, organize, collate, store, update, modify, retrieve, alter, consult, use, disseminate or obtain any of the personal information set out above;
    2. use your personal information for the purposes set out above;
    3. transfer your personal information to third parties in a foreign country where this is required for the facilitation of any transfers of information or where this is required in order to give effect to the Rewards.
  11. You may request that The Benefactor correct your personal information, should it come to your attention that The Benefactor ‘s records are incorrect. Should You wish to access your personal information or rectify it, please contact the Call Centre.
  12. The Benefactor shall protect your personal information as required by law. However, to the extent allowed by law, The Benefactor shall not be liable to You or any other person or entity whatsoever, in respect of the unauthorised disclosure of your personal information.
  13. In accordance with POPI, You may request the Benefactor to review which of your personal information it holds and may request for the Benefactor to delete such information, please contact the Call Centre.
    This clause limits and excludes obligations, liabilities and legal responsibilities which The Benefactor will have towards You and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on You.

Consumer Protection Act

  1. Nothing in these T&C’s:
    1. Limits or exempts The Benefactor from liability for any loss directly or indirectly attributable to the gross negligence of The Benefactor or any person acting for or controlled by The Benefactor to the extent that the law does not allow this;
    2.  requires You to assume risk or liability for this kind of loss to the extent that the law does not allow this.
  2. If these T&C’s and/or any goods and/or services provided under these T&C’s are regulated by the CPA, it is not intended that any provision of these T&C’s contravenes any provision of the CPA and therefore all provisions of these T&C’s must be treated as being qualified, if necessary, to ensure that the provisions of the CPA are complied with.

Promotion Entry

  1. The promotion is open to all individuals, and requires no process of purchasing a specific product; participants are just given a free voucher allowing them to claim the reward.
  2. Once given the voucher, applicants can choose whether or not to claim the reward.
  3. If applicants choose to claim the free reward they are required to call the number on the voucher and quote the unique pin code to redeem their prize.
  4. The concierge service will book the necessary bookings on behalf of the consumer.

Rewards

  1. There are a total of 2700 rewards vouchers.
  2. The reward voucher entitles the bearer to a choice between either a double 2D movie ticket, a free pamper treatment, or a choice of different activities; all offered by a selected venue.
  3. All bookings must be made in advance and using the Call Centre. (This is essential and a pre-requisite for Reward redemption).
  4. The winner is required to give 7 days’ notice in order for a booking to be made.

 

Reward Voucher Redemption these rewards are valid until 31/05/2020.

  1. Transport to and from the venue is not included in this reward, and is for the winners own account.
  2. Photocopied, illegible or defaced vouchers will not be accepted.
  3. The offer is not transferable, for sale or re-sale or redeemable for cash.
  4. Calls made into the call center are charged at standard share call rates.
  5. Data charges, required for any download and/or use of a reward/benefit, are never included. These charges are for the participant’s own account.
  6. The reward and/or voucher is not exchangeable for cash or for sale.
  7. Participating Reward Partner venues are all contracted to participate in the Promotion. The Benefactor, its agents and distributors cannot be held responsible for any subsequently declining acceptance of the Reward and/or voucher for reasons of their own.
  8. The Benefactor their agents and distributors cannot replace any lost Reward codes and/or vouchers (“Reward Voucher”).
  9. The Reward Voucher can only be used once and allows for only one Reward to be redeemed per booking made.
  10. All other persons accompanying the Participant will be required to pay the full price, and all future bookings will be charged at the full price.
  11. Participating Reward Partner venues are all contracted to participate in the Promotion. The Benefactor and their agencies cannot be held responsible for any subsequently declining acceptance of the Reward Voucher for reasons of their own.
  12. The Reward Voucher cannot be used in conjunction with any other promotional offers.
  13. The Benefactor reserves the right to substitute any Reward for a Reward of the same or similar value.
  14. The Benefactor, its agents and distributors accept no liability whatsoever for the misuse of the Reward Voucher, and are not liable for any personal loss, injury or death at featured Reward Partner venues, and cannot be held responsible for any dissatisfaction concerning quality or availability of featured Reward Partner venues.
  15. The Participants acknowledges that any activity carries a higher risk of death or injury and indemnifies the Promoter in full.
  16. The nature of the Rewards varies from venue to venue. The Rewards of each venue or supplier are as stipulated by the individual venue and are non-negotiable.

Reward Options

Beauty Treatments

  1. The free beauty treatment reward entitles the bearer to one free beauty treatment at any of the participating venues.
  2. The nature of the free treatments varies from venue to venue. The treatments offered are as stipulated by the individual salon/therapist and are non-negotiable.

Movies (Movie code/s)

  1. This reward entitles the bearer to two complimentary 2D movie codes at a participating cinema nationwide.
  2. All other tickets purchased will be for the winners own account.
  3. Participating cinemas are all contracted to participate in the offer. The Benefactor , their Promoters, agents and distributors cannot be held responsible for any cinema subsequently declining acceptance of the movie voucher for reasons of their own.
  4. Voucher validity is as stipulated on the movie tickets printed at the Self Service Terminal or TicketLine machine.

Adventure (Adventure Activity)

  1. The adventure activity reward voucher entitles the bearer to one free adventure activity, which allows one person (and an extra) a free entrance at any of the participating venues.
  2. The nature of the free activities varies from venue to venue. The adventure activities offered are as stipulated by the individual venue and are non-negotiable.
  3. The Participants acknowledges that any activity carries a higher risk of death or injury and indemnifies the Benefactor in full.