02 Nov 2011
Quick story on how SA HL made my first home purchase experience a sheer pleasure. As mentioned it was my first home I was buying as I am only 25years old. I had just started with a new job and my fianc (now my wife) had her own little business. We submitted our applications to Nedbank, ABSA, Standard Bank and FNB (with whom I bank). From the first three, up until now I havent heard back from them and FNB just said that they arent helping me because I had just started a new job and because my wifes business wasnt established enough. As if two and a half years isnt enough??? I then heard about SAHL from a friend and he gave me Marieta Spies number from SAHL in Fourways. What a professional and sweet lady. She promptly sent me all the documents I needed to complete and sent me an email showing all the documents she required from us. Never once did I have to phone her to get an update. The updates was communicated to me on a daily basis. After all the documents were submitted, it was just a matter of days before the approval to be sent to me. This in my eyes was service above all expectation. Thank you Marieta and thank you SAHL for your understanding and willingness to adapt to difficult situations when in come to your clients needs. My next home will most definitely be bought with SAHL and no one else!!!