03 Nov 2011
SA industry needs to be more service orientated and it will be my recommendation to enlist your institution to show them how to function in a "service orientated industry". Being anxious about your financials and "satisfying the wife, we were put at ease by your agent that kept us informed every step off the way. Craig Gilchrist had the process completed within a week and we could take occupation within a month to great relieved of my family. The only difficulty we had was that we instituted a debit order (Standard Bank) and over the same period I changed work (Municipality) and my instalment was deduct twice from my salary and continued for a period of time until we became aware of it and had it cancelled. Thanks for the service offered and hope for many more years at your institution.