05 Nov 2013
My experience with SA Home Loans was the best experience I have ever received. With this being my first home, the SA Home Loans team was efficient, put my mind at ease, treated me like the only customer. Trenton who I dealt with was the best. Readily available to take my calls and answer any question I had, no matter how silly it sounded, he was the best. SA Home Loans gave me an offer within 1 day of applying and a final offer within 2 days with the best offer and interest rate as opposed to my bank who I have banked with for years who came back to me within 5 days and their offer was not even close to SA Home Loans and the worst was that they couldn't even match or beat the offer. The home insurance team also got in touch with me immediately and assured me of the benefits and peace of mind that comes with the cover. The after sales service is also exceptional, SA Home Loans is not like any other service provider who forgets about their customers once a sale is through, they called me and asked if I was still enjoying my house, I was taken back and really did not expect that. i really appreciated the call and it re-affirimed that I made the right choice and I would choose SA Home Loans again should I make it big and buy a second house :) I have recommended SA Home Loans to all my colleagues who wanted to buy homes and they share the same sentiments that SA Home Loans is simply the best.