Payment default

It is always best to maintain your home loan instalments with us. Not only does it ensure that you maintain a healthy credit score, it also means that you repay your capital on time. In so doing you avoid addition interest that accrues on the higher outstanding loan balance. However you may find yourself in a position where you are struggling to honour your financial obligations and you are now in default with your home loan instalments.

We understand that our clients do not willingly default on their commitment to us, especially since a default on instalments have a negative impact on your credit score which will likely limit the credit that will be available to you in future. We know that your home loan is your most important investment and provides security to you and your family. We also strongly believe that an honest and open discussion around the reasons for the default will go a long way towards finding a solution that is to our mutual benefit. Each clients situation is different and a “one shoe fits all” approach will not necessarily result in the desired outcome. It is for this reason that each client is assessed individually before a decision is made about whether an arrangement is the appropriate solution for their needs.  In support of this belief, we have developed a structured information gathering process that will assist us in identifying possible solutions to recover the arrears. This should provide you with a clearer understanding of your financial situation.  Should you have any questions regarding settlement of your arrears or entering into an arrangement please contact us on 086 111 3414.